Hot Tubs of Rockville is Growing! We look forward to your feedback. Please leave us a review to let us know how we’re doing.
Submit your review
Having owned several hot tubs over the past 30 years, our move to Arlington did not include a hot tub. In February, 2015, we decided to rectify that. Our home has very limited space for a tub, so we needed a small 2 seater that we could squeeze in. I visited Hot Tubs of Vienna, and although they did not have a tub that met our needs, the sales rep pulled out a brochure and showed me exactly what we were looking for. However, they did not carry the line of tubs, but told me that Hot Tubs of Rockville would be opening shortly and would carry the tub I was looking for. I contacted the Rockville store, and while not yet open, spoke to Kenny and by the end of the month was able to visit the store (which was not yet open) and actually see and sit in the tub that we ordered. They have a great variety of tubs to choose from on the floor, and blow away other tub retailer with the stock of floor models. We ordered, and less than a month later the tub was ready for delivery. The delivery crew did a great job of situating the tub and providing prom service. There were a couple of quick calls on the install day which were quickly answered and the tub is now up and running. Kenny has been in the business for years and knows his stuff. Their service tech has been around as well, so I feel very comfortable recommending them, Price was great as well.
After searching for months for a reputible dealer we finally ended up at this store 2 hours from our home!!! The drive was well worth it. Best service, prices, and techs in the area. Delivery was amazing and extremely courteous. Staff was very knowledgeable. Couldn’t have asked for a better dealer.Oct 08, 2015
I desperately needed some troubleshooting with my Denali Spa and Tim knew how to solve my issue. I thought I would have to drain all of the water and start again but, with his knowledge, patience over the phone he was able to walk me through the process of getting my water clean and clear again without starting from the beginning. My tub is back to looking brand new and functioning as it should. I’ve had conversations with three guys from the store and ALL are most helpful and pleasant and I wouldn’t go anywhere else. You won’t regret stopping in.Oct 17, 2015